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Etop E. A. Udoh
3759 Silo Trace
Lilburn, Georgia
30074
Sdruid11@yahoo.com
404-273-4681
OBJECTIVE -- To obtain a position in the Computer and IT field which will allow me
to utilize my technical skills and knowledge to contribute to the success of the company
EDUCATION --
DEVRY UNIVERSITY Decatur, Georgia
February 2006 - March 2007
Bachelor of Science degree in Computer Science and Technical Management
IVERSON SCHOOL OF BUSINESS Norcross, Georgia
January 2003 - March 2003 Comptia A+ and Comptia Net+ Certification
SOUTHERN POLYTECHNIC STATE UNIVERSITY Marietta, Georgia
1989 - 1998 Transfer - Computer Science
IOWA STATE UNIVERSITY Ames, Iowa
1984 -1987 Transfer - Computer Science and Electrical Engineering
========================== E M P L O Y M E N T ===============================
COMPATLANTA - Lawrenceville, Georgia
Dec 2018 - 2021
Pc tech - Telecom tech - Printer tech - Network tech - Electronics tech
Computer repair, build, upgrade, imaging, backup and troubleshooting.
Printer repair and troubleshooting
Onsite computer, network and printer setup troubleshooting and repair
Electronics repair and troubleshooting
Installation of cabling for telephone and (systems), security cameras
and computer networks - (residential and commercial)
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SILVER BAY SEAFOOD - Stockbridge, Georgia
May 2018 - Current
Pc tech - Telecom tech - Network tech
POS maintenance and repair - credit card machines, cash registers, terminals, networking
Etc.
Avaya Partner telephone systems maintenance and repair and upgrade
Extended and repaired network- Ethernet connections for new and existing POS and
PC setups, some Audiovisual
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ECPRICE GENERAL CONTRACTORS - Atlanta, Georgia
August 2015 - Current
PC tech - Wipe and reload Windows 7 PC with corrupted Microsoft Office and Windows
file system.
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JASON AND BRADLEY - Decatur, Georgia
July 2015 - Current
Telecom / Network Tech - Additions and moves for voip phone extensions and network
connections in preoccupied office space.
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GEORGIA RECOVERY CENTERS - Tucker, Georgia
June 2015 - Current
Telecom / Network Tech - Relocate computer and phone equipment from old office
location to new office location. Run new cabling for phone and network, and reuse old
existing cabling when possible.
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G2 SURFACES - Tucker, Georgia
May 2015 - Current
Computer Tech - General maintenance on office computer and tablet pc's. Check
email issues with microsoft outlook. Reload / refresh windows tablet after virus /
spyware removal.
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BACKSTROM - Decatur, Georgia
May 2015 - Current
Telecom / Network Tech - Relocate computer and phone equipment from old office
location to new office location. Run new cabling for phone and network, and reuse old
existing cabling when possible.
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INTELLISPRING - Atlanta, Georgia
August 2016 - May 2018
Remote Cisco Network Monitoring Tech -
Monitor- Monitoring remote business sites in the USA with Cisco
Networking equipment installed for internet and Network outage
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APEX BEHAVIORAL - Smyrna, Georgia
December 2014 / January 2015 - Current
Computer / Network Tech - Setup and install new laser printer for use on Windows and
Apple computers. General maintenance on office computers.
Check status of antivirus and firewall software.
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SMART SOURCE // SAM'S CLUB - Gainesville, Georgia
September 2013 [Contract]
PC Tech -
POS refresh - Uninstalling old credit card machines and
cash registers and replacing with new units.
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A3 SOLUTIONS // HONDA MOTORS - Alpharetta, Georgia June 2013 [Contract]
PC Tech -> PC Refresh - Uninstalling old computers, laptops and tablet pc's
and replacing/installing new computers, laptops and tablet pc's.
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MODIS IT // UNITED STATES POSTAL SERVICE - Atlanta, Georiga April 2013 [Contract]
Printer Tech - l De-installing and Moving HP Network printers from one Post Office location
to a different Post Office location and Re-installing.
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SMART SOURCE // CARMAX - Norcross/Alpharetta, Georgia march 2013 [Contract]
PC Tech - PC Refresh - Uninstalling old computers and replacing/installing new computers.
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TAC WORLDWIDE - ADVANTAGE TECHNICAL RESOURCING // SSA ADMINISTRATION -
Stone Mountain, Georgia November 2009 [Contract]PC Tech -
Performing HP computer upgrades and change-over for
the SSA (Social Security Administration) Offices
in Metro Atlanta - Georgia locations.
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IS INTERNATIONAL // SIEMENS - Alpharetta, Georgia January 2009 - April 2009
[Contract] PC Assembler -
Testing PLC systems, Computers, Printers, Routers, Switches,
Servers, Cisco and other equipment destined for Power Plants.
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MARTIAN COMPUTERS - Atlanta, Georgia
January 2002 - January 2009
•Computer Technician – Electronic Bench Tech – Network technician
•Upgrading and custom building of PCS,Laptops and some Apple Macintosh
•Soldering and minor Bench repairing and upgrading of laptops / Notebooks.
•Wired and Wireless Ethernet Networking with routers, switches and troubleshooting
of connectivity issues and problems.
•On-site repairing, upgrading of PCs, Laptops, and Computer Networking, etc.
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AEROTEK / TOSHIBA TEC - Atlanta, Georgia
June 2008 - November 2008
• VPN Computer Technician -
• Setting up / Programming "Point of Sale" equipment base on Networked Windows XP
Platform for Retail store chains..
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MODIS-IT / BANK OF AMERICA CORPORATE OFFICES – Atlanta, Georgia
October 2007 – December 2007
•Telecom Contract position - Upgrading of existing phone system
from legacy to Cisco VOIP via existing Ethernet network connections / infrastructure.
•Installation, testing, and troubleshooting of newly installed Cisco VOIP phones.
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PDG COMPUTERS – Tucker, Georgia
April 2007 – August 2007
•Computer Technician – Electronic Bench Tech
•Upgrading, custom building, repairing PC’s, Laptops, some Apple Macintosh, and
various office Products/equipment in order to meet customer demands for computers
and service.
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KTA COMMUNICATIONS - Covington, Georgia
May 1997 – January 2007
•Telecom Technician - Electronic Bench Tech – Network Technician – Helpdesk
•Installation, Troubleshooting, and On-Site Maintenance of Telephone Systems
•Installation / troubleshooting of Wired Ethernet Computer Networks,routers, switches.
•Installation / Integration of DSL, Cable, and T1 connections to Ethernet Computer Networks.
•AT&T based Business Telephone, Voicemail Systems, along with some
Northern Telecom Systems, Comdial, and Various other anufacturers.
•Soldering, minor component board level repairs and troubleshooting of
a variety of AT&T Telephones, systems, and Telecom equipment.
•Offered technical support for Telephone, Computer / Network related issues.
•I introduced computer network installation as one of the services the
company offered to its clients.
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QUANTUM PRODUCTS - Marietta, Georgia
June 1995 – June 1997
•Telecommunications Technician - Electronic Bench Tech - Computer Technician
•Soldering, minor component board level repairs and troubleshooting of
a variety of AT&T Telephones, systems, and Telecom equipment.
•In-house maintenance, repairs, Installations and upgrades of computer
equipment, and Computer Networks.
•I introduced computer refurbishing as another aspect of the company’s business.
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SOUTHERN CROSS SYSTEMS - Marietta, Georgia
May 1993 – August 1993
•Laser Printer Technician –
•Recycling, Rebuilding and Testing laser printer cartridges.
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TELECOMMUNICATIONS SERVICE CENTER/RKS TELECOM –Alpharetta /
Marietta,Georgia
March 1992 – April 1993
•Telecommunications Technician - Electronic Bench Tech – Computer Programmer
•Soldering, minor component board level repairs and troubleshooting of
a variety of AT&T Telephones, systems, and Telecom equipment.
•In-house maintenance, repairs, Installations and upgrades of computer equipment,
Computer Networks, and Computer Programming in the “C Language”.
•I created a custom software package in the “C Language” for the company to use
to track its incoming and outgoing orders.
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SOUTHERN POLYTECHNIC CYBER LAB (COMPUTER OPERATIONS) Marietta ,Georgia
September 1989 – August 1991
•Computer Operator – Computer Lab Assistant - Help Desk
•Performing system backup on a Cyber 932, TI-1500, and DEC 11/70 mainframe.
•Assisted students in using computers and debugging code in various computer languages.
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UCI WASHINGTON - Bladensburg, Maryland
January 1988 - April 1989
Warehouse stock clerk / shipping receiving / data entry clerk
Various warehouse duties, pulling & checking orders, stocking shelves,
Inventory, shipping & receiving and data
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COMMUNITY COMPUTERS – Arlington, Virginia
December 1987 – January 1988
•Computer Assembler – Computer Technician
•Testing, troubleshooting, and custom building IBM PC and Compatible Computers
[XT, 286, 386, kaypro PC'c, etc.] from the ground up.
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AMES LABORATORY - DOE / IOWA STATE UNIVERSITY- Ames, Iowa
May 1985 – August 1985
•Summer Internship – Computer Programmer in C and Fortran (Porting Code)
•Transported a GKS graphics package with language bindings in Unix C and Fortran77
from Unix C to Decus C while learning C and Fortran Using RT-11 OS and Vax VMS.
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================== PROFESSIONAL AFFILIATIONS ====================
Who's Who Among American High School Students
Certificate of Achievement in Computer Science (High School)
Certificate of Achievement in Electronics (High School)
Outstanding Senior in Computer Science (High School)
•Vice President - ISU Computer Science Club
•Member - ISU Engineers Club
•Comptia A+ Certification
•Comptia Network+ Certification
==================== SPECIAL SKILLS == EXPERIENCE =====================
•Board level soldering and some electronic repair.
•Building, repairing, and troubleshooting various IBM PC compatible computers, Laptops
and some Apple Macintosh.
Installing, configuring, and troubleshooting Ethernet wired and wireless Networks with
routers and switches,and internet related issues.
Network Layer 1, layer 2 and Layer 3 Troubleshooting. Some Cisco background...
•Business and Home Internet service setup and configuration of DSL,Cable, T1 service
from various ISP’s, and integration into existing Computer Networks....
•Knowledge and use of various Operating Systems, both Mainframe
and PC i.e. (Unix, Vax VMS, Windows, Dos, and Apple Mac OS).
•Computer Programming in various languages i.e. (Basic, Pascal,Fortran, Cobol, C,
C++, Ada, Assembler, Html, Some Java and Java Script, etc.)
•Knowledge and use of the various components of Microsoft Office i.e.
(Word, Excel, FrontPage, Access, Outlook, etc.)
Telecom: Avaya/AT&T, Comdial, Panasonic and Some Nortel Switches/PBX/KSU/VoiceMail installation and
programming.